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FAQs

Here you can find questions frequently asked by our customers.

Q1. I would like to purchase a product/products from Yoshida Pharmaceuticals. How would I go about it?
Q2. I would like to check the expiry date of the disinfectants and antiseptics that have been opened.
Q3. I would like to cite the diagrams on this Web page. What procedure do I need to follow?
Q4. I would like to quote the content of this Web page. What procedure would I need to follow?
Q5. After taking/using the products by Yoshida Pharmaceuticals, an event that may be an adverse reaction has occurred. Who do I contact?
Q6. I would like to learn about the financial status of Yoshida Pharmaceutical.
Q7. Do you make videos/DVDs on hand washing and infection control? Are they available to rent?
Q8. I would like to conduct an interview on infection control.
Q1.I would like to purchase the products of Yoshida Pharmaceuticals. How do I go about it?

Of the pharmaceutical products manufactured and sold by Yoshida Pharmaceuticals, ethical pharmaceuticals (disinfectants and antiseptics included), in principle, require prescriptions to purchase. Prescriptions can only be written by doctors. Please consult your doctor regarding your symptoms, etc.

General pharmaceuticals and other products are sold by pharmacies and drugstores. Please consult your nearest pharmacy or drugstore regarding purchase of any of these products.

Unfortunately, we cannot name the pharmacies and drugstores that are authorized to order and stock our products. We apologize for any inconvenience.

Q2.I would like to check the expiry date of the disinfectants and antiseptics that have been opened.

No laws nor documents have set expiry datefor disinfectants and antiseptics after opening. In practical settings, customers individually set the expiry dates according to the state of use.

For your information,the expiry date for disinfectants and antiseptics after opening is determined by the decrease in concentration of active ingredients and the level of contamination by microorganisms. Even after opening, the concentration of active ingredients can be maintained at the specified level until the labeled expiry date, provided that the product is stored and maintained properly.

Q3.I would like to quote the diagrams on this Web page. What procedure do I need to follow?

Please submit your inquiry regarding the material you wish to quote or the material you are considering quoting, using our inquiry form. Our representatives will contact you regarding the appropriate procedure.

Q4.I would like to quote the content of this Web page. What procedure do I need to follow?

Please submit your inquiry regarding the material you wish to quote or the material you are considering quoting, using our inquiry form.

Our representatives will contact you regarding the appropriate procedure.

Q5.After taking/using a product manufactured Yoshida Pharmaceuticals, an event that may be an adverse reaction has occurred. Who should I contact?

There are many possible situations that may be occurring. As a first measure, please immediately make contact with the pharmacist or physician who prescribed the medication.

Your physician will then contact us.

Q6. I would like some information on the financial status of Yoshida Pharmaceutical.

We are a private equity company, and transfer of our shares is restricted. However, business results are published on this website as a reference for clients. Please refer here for more information.

Q7.Do you make videos/DVDs on hand washing and infection control? Are they available to rent?

We regret to advise that we do not make videos/DVDs on hand washing and infection control; therefore, no such materials are available to rent. We ask for your understanding on this matter.

Q8.I would like to conduct an interview on infection control.

Please contact us using our inquiry form.